Bike Rentals on Hilton Head Island, SC • Frequently Asked Questions
Please click BOOK NOW or click the orange “book now” button in the upper/right-hand corner of the web page, which will direct you to our secure ordering page (don’t worry, you don’t have to place an order to check pricing, the dates you enter will prompt our system to provide the pricing for those dates). Complete STEP 1 (arrival date, departure date, email address and whether you will be staying inside Sea Pines Plantation). Then proceed to STEP 2 where you can scroll to see pricing for all rental inventory and/or place your order.
Yes, we have men bikes with oversized frames. Be sure to request one if you are over 6’2″.
Follow the flow of traffic. Cars have the right of way in plantations. Ride on the bike paths — that’s what they are for. Do not ride on roads that have bike paths adjacent to them. Stay on the paths and off the roads. Bike paths are marked in many locations on posted maps. You can view a Pathway Map on our website. There are also folded maps available at numerous locations around the island.
Yes and no. You can enter or leave any plantation if you are staying in that plantation. If you are not a renter you will need a guest pass from a homeowner or renter in that plantation.
Yes/No. You can only get into Sea Pines if you know someone who lives there or if you are renting property in Sea Pines Plantation. You can also pay $6.00 at the gate plus a dollar per bike but they have to be in your car or truck to enter Sea Pines.
Once we deliver the bikes and lock them up outside of your rental property we will go to the front door and knock/ring doorbell. If no one from your party is present at the time of delivery, we will leave your receipt under the doormat OUTSIDE the front door to your house/villa. If no doormat exists, the receipt will be wedged in the door jam. On this receipt you will see in the lower left corner a 4 digit lock combo that has been assigned – for your convenience all of the locks we issue your party will be the same combo. Though all of our bikes say Palmetto Bikes or HiltonHeadBikes.com on them, all of our adult bikes are blue and have red tape on the handlebars. Another way to identify your bikes is to cross reference the bike serial number on the receipt with the metallic sticker on the actual bike. The bike serial number will be written on the middle portion of your receipt, this will correspond to the number on the metallic sticker that is on the crossbar of the bike.
No you don’t. If no one from your party is available at the property during the time of delivery we will leave a receipt under the doormat OUTSIDE the front door to your house or villa. You also do not need to be present for the pick up of the rentals. We will return the morning of the day that you have selected for pick up. Please leave bikes LOCKED UP, outside your house or villa in a similar manner as they were delivered. We have carbon copies of your lock combos so we will be able to access the bikes for pick up, even if you are unavailable.
Call us and we will replace it as soon as we can.
Call us at (843) 686-5833 and we will rescue you. You can also find our number on every adult bike.
During the in-season months (April – September) we recommend placing your order as soon as you are ready, as these months are extremely busy and we will sell out of various items. Generally speaking, even though we will do our best to accommodate last minute/same day orders, please note all online orders must be placed a minimum of 48 hours in advance of delivery date. Any rental inside of 48 hours please call our office for assistance.
Yes, we do offer complimentary baskets for all adult bikes (24″ bikes or larger). Please be sure to specify how many complimentary baskets you would like at the time of placing your order.
No you don’t, South Carolina doesn’t have a helmet law. We do have helmet’s available for for rent. They come in 3 universal sizes (toddler, youth, adult). All helmets feature an adjustable dial that can tighten or loosen to make the perfect fit.
12 months to 4 years old. The child should be able to sit in the baby seat with the ability to hold their head upright under their own power. The baby seat has a 40 lb weight limit.
A kiddie cart can accommodate 1 or 2 children inside it with a seat belt and shoulder harnesses – a total weight limit of 80 lbs. You can enclose the cart with a rain shield, choose to use the screened cover, or roll back the entire cover and tuck behind the child’s back rest. If looking to haul beach cargo/supplies – see our cargo cart attachment. ***ALL OF OUR ATTACHMENTS MUST BE RENTED WITH AN ADULT BIKE***
A tandem is a bike built for two adults, or one adult and a child. Both riders will need to pedal.
An Alley Cat is an adult bike with an extension for a child. The child does not have to pedal. The adult rider will control steering and breaking. This is a great training tool while a young child is learning what the sensation of riding a bike is all about. ***ALL OF OUR ATTACHMENTS MUST BE RENTED WITH AN ADULT BIKE***
Yes you can as long as you don’t ride them in the salt water. There is a $25 cleaning fee if a bike comes back covered in beach mud, or has salt water damage.
YES, absolutely!!! It is your responsibility to keep your bikes LOCKED UP at all times when you’re not using them. There is a $ 250.00 stolen bike fee. Bicycle thefts are on the rise in Hilton Head. If you leave it unlocked it will get stolen.